Leakage/Flood from neighbour caused damage to my property


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Thu, 26 Mar 2015 sixteen:fifty three:fifty seven GMT
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Leakage/Flood from neighbour triggered harm to my assets
Not absolutely sure where this must be posted….I experimented with to produce almost everything that took place it is a very long. I hope anyone can give me some advice.
I have a maisonette which is located on floor and first flooring in a block. I bought this assets 5 years back. Above me there is a mirror flat. It is also a leasehold property but it is rented out by the operator using an estate agent. The tenants moved in January 2014 because then we had heaps of difficulties concerning antisocial behaviour. More than the past 14 months we collated evidence of: cigarette butts in our gardens (one in fact burnt our backyard garden home furniture), garbage has been thrown down, left around foodstuff landed in our backyard, toys, chewing gum and the listing goes on. We also had problem that the tenants remaining load, listening to loud new music, speaking disgusting way to the children they have. They experienced a person residing in the property remaining on tag for numerous burglaries and 2 rapes. He was about 15! We taken off his tag which landed in our backyard garden. They experienced a bash and they puked into our back garden when I questioned they threatened to stab us and we ended up contacting the law enforcement. This was not the first time we necessary to connect with the police. Their washing machine is so loud and jumping that it causing cracks on the ceiling where by it is placed. Not realizing the proprietor neither the estate agent I acquired in touch with Affinity Sutton the place I shell out my support charge to and the block supervisor got in contact with me. I have been collating shots and what ever transpires I deliver an electronic mail and she acts like a messenger amongst me and the estate agent. We got to the place that we are not in a position to connect with the tenants and check out to steer clear of them completely and the Affinity Sutton consultant is expressing that the estate agent served a recognize but that was very last yr and they are nevertheless below. Apparently the estate agent is waiting around for a court purchase. You required to know all ahead of palms so you can recognize my challenge.
On Saturday I found the 1 of my bedroom wall is receiving damp and it is not condensation, straight absent I understood there will have to be some leakage from earlier mentioned. I went upstairs but even with the tenant remaining at property did not open the doorway. I have tried using numerous times. I referred to as Affinity Sutton to get in contact with the operator or the estate agent but they refused to give me the information because of to info protection and they would not go to as the two attributes are leasehold qualities. I left a notice for the tenants to get in touch with me, and at the identical time I have taken images of all the things. In desperate try I wrote an e mail to the housing officer and copied the estate agent e-mail tackle in it as nicely, as there is the only speak to I have. I only knew the electronic mail address of the estate agent from emailing in between Affinity Sutton and the estate agent. I remaining my range there. The estate agent identified as me and explained that there is no leakage at the earlier mentioned residence. He also started out saying that I have slice some cables and the tenants have no world wide web. I discussed that I did not cut nearly anything and right now this is not the most essential detail to type out. I also stated there should be a little something as the drinking water is coming via from the ceiling. I questioned him to double test and get back to me. He did get again to me saying the tenant father attended and located some drinking water beneath the sink cabinet and they have fixed it. I was ok with this at the afternoon even so in the night I have observed that the kitchen area cupboard in which I have the fuse box is moist and have a puddle of water there, and the ceiling started discolouring. I took shots emailed to the estate agent and remaining a further be aware for the tenants. On Sunday I noticed that the drinking water coming via the key h2o pipe and upstairs not just the bed room is influenced but the storage cabinet also. I have workers there which had been soaked and I was blessed as I keep workers in crates so 2 crates collected pretty an quantity of drinking water, but water even now went down to the kitchen influencing a substantial area of the kitchen ceiling. All over again I emailed and enable the tenant know. The tenant came to see the leak in my property and agreed it have to be coming from upstairs but when I went upstairs I could not see any drinking water in their kitchen. On Monday I spoke to Affinity Sutton who explained that the floor in between the two flats belongs to the freeholder and they are dependable for it. They also explained to me to set up a plumber and get the other leaseholder to prepare a plumber. We both did and I have asked the Affinity Sutton contractor to show up at as properly. By Monday afternoon the leak stopped. My plumber reported they have to have spilt something as if it was a leak it would be still leaking. The exact was mentioned by Affinity Sutton contractor. Tuesday early morning their plumber came who explained the similar matter. Considering the fact that their plumber attended the estate agent did not respond to my emails.
The harm: repaint the kitchen ceiling, repaint the bedroom, dry out the storage cabinet.
I called my insurance coverage corporation but I have content material insurance policy and fortunately only a wig I experienced to toss out so these types of injury is not protected. I am drying all the things else. I do have a making insurance policy compensated within just the service charge but don’t know the facts. I am striving to get what is coated in the building coverage from Affinity Sutton.
Wed, 25 Mar 2015 19:forty two:sixteen GMT
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